Shipping & Delivery
We offer reliable shipping options to ensure your items reach you safely and on time. Delivery times may vary depending on your location and the nature of your order. Personalized items may require additional processing time, so we encourage you to plan ahead for special occasions. Once your order is dispatched, you’ll receive tracking information to follow its journey.
Delivery Of Personalized Items
Please note that delivery times for personalized items may vary depending on the complexity of the design and production requirements. Typically, we aim to dispatch custom orders within 14 working days from the date of confirmation. We recommend placing your order well in advance to ensure timely delivery for your special occasion.
Returns & Refunds
Your satisfaction is our priority. If you’re not completely happy with your purchase, you may return it within 7 days of delivery, provided the item is in its original condition. Please note that personalized items are non-refundable unless they arrive damaged or defective. To initiate a return, email monijogarnet@gmail.com, and we’ll guide you through the process.